Privacy Policy

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and home address when you request a free quote or contact us.
• Appointment details — preferred date and time, utility company, estimated monthly electric bill, and any notes you include.
• Uploaded files — energy bill documents (PDF, JPG, or PNG) you optionally upload during the booking process.
• Job application information — name, contact details, position of interest, resume, and interview preferences when you apply to join our team.
• Communications — messages you send through our contact form.

We also automatically collect certain technical information when you visit our site:

• IP address, browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

We use the information we collect to:

• Schedule and confirm your free solar consultation
• Contact you about your appointment, follow up on your inquiry, or provide information about our solar services
• Process and review job applications
• Respond to your questions and support requests
• Send you marketing communications about solar programs, incentives, and promotions (you may opt out at any time)
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud or abuse

We do not sell your personal information. We may share your information with:

• Infinity Solar USA — our solar installation partner, to fulfill your consultation and installation request.
• JLC Energy Services — our affiliated energy services company, if you request information about energy rate comparisons or utility services.
• Service providers — third-party vendors who help us operate our website, send emails, analyze traffic, or process data on our behalf. These providers are contractually required to protect your information.
• Legal authorities — when required by law, court order, or to protect the rights and safety of our company, customers, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. Appointment and contact records are typically retained for up to 3 years. You may request deletion of your data at any time (see Section 7).

We use cookies and similar technologies to:

• Remember your preferences and improve site functionality
• Analyze website traffic and usage patterns via Google Analytics 4 (GA4)
• Serve relevant advertising through Google and Meta (Facebook/Instagram) ad platforms

A cookie consent banner is displayed on your first visit. You may accept or decline non-essential cookies at that time. You can also manage cookies through your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Our website contains links to third-party sites including PowerHQ, JLC Energy Services, TruPow, and the Apple App Store. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Depending on your location, you may have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to certain legal exceptions
• Opt out of marketing — unsubscribe from marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly
• Data portability — request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

JLC Energy LLC d/b/a Infinity USA Grid Guardian Team · Pennsylvania, United States